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Contact Us

Have a question, need help with your account, or want to request a refund? Reach out and we will get back to you as soon as possible.

General Support
[email protected]

Account issues, billing questions, refund requests, and general inquiries

Privacy & Data Requests
[email protected]

Data access, deletion, or portability requests under GDPR / CCPA

Phone
+63 917 712 6618

Available Monday through Friday, 9 AM to 6 PM Philippine Standard Time

Business Address

Parse Information Services and Consulting

Philippines

Response Times

We typically respond to email inquiries within 24 hours during business days. Refund and data deletion requests are processed within 7 and 30 days respectively, as outlined in our Terms of Service and Privacy Policy.

Payment & Billing

All payments are processed by Paddle.com, our Merchant of Record. For billing disputes, charge inquiries, or payment method changes, you can manage your subscription directly from your Account page or contact Paddle's support team via your purchase receipt email.

parse information services and consulting · philippines