Privacy Policy

SuperClips ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, who we share it with, and your rights regarding that data.

SuperClips is operated by Parse Information Services and Consulting, a company registered in the Philippines. This policy is intended to comply with the Philippines Data Privacy Act of 2012 (Republic Act No. 10173), the EU General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA) where applicable.

Account data: When you register, we collect your email address. We do not collect your name, phone number, or home address unless you voluntarily provide it when contacting support.

Usage data: We log API calls made during video generation, including timestamps, model names, generation parameters, and success/failure status. This data is used for debugging, cost monitoring, and service improvement.

Generated content metadata: We store references to the images, voiceovers, and video clips you generate, along with the scripts and settings used. The actual files are stored in secure cloud storage.

Character images: If you upload a character reference image, it is stored in our database and sent to third-party AI image generation services solely to incorporate the character into your videos.

Subscription data: We store your subscription tier, billing cycle, minute balance, and transaction history. We do NOT store payment card numbers, bank details, or other financial data — this is handled entirely by Paddle.

Session data: We use browser localStorage and session tokens to maintain your login state. No third-party tracking cookies are used for advertising purposes.

• Payment card numbers or banking information (processed solely by Paddle)
• Precise geolocation data
• Biometric data
• Browsing history outside of the SuperClips application
• Data from minors under 18 — the Service is not intended for persons under 18

We use the data we collect to:

• Provide, operate, and improve the Service
• Authenticate your account and maintain session security
• Process and track your subscription and minute balance
• Generate videos using the scripts and settings you provide
• Monitor system health, detect errors, and investigate abuse
• Respond to support requests
• Send transactional emails (password reset, billing notifications) — we do not send marketing emails unless you opt in

We do not sell your personal data to third parties. We do not use your data for advertising profiling.

We share your data with the following third-party processors solely to deliver the Service. Each processor has their own privacy policy governing their handling of data:

We do not share your data with any other third parties without your explicit consent, except as required by law.

Your account data, subscription records, and character images are stored on Supabase-hosted infrastructure. Data is retained for as long as your account is active. If you delete your account, we will remove your personal data and generated content within 30 days, except where we are required to retain it for legal or financial compliance purposes (such as Paddle's transaction records).

Generated media retention: SuperClips does not permanently store generated video files or scene images. Completed videos are available for download for 24 hours after rendering, after which the download link expires permanently. Scene images are served from third-party provider CDNs with similar retention windows. Voiceover audio files are retained for the lifetime of the associated video project. Uploaded character images and background music tracks are stored permanently.

Metadata retention: Video project metadata (titles, scripts, settings, scene configurations) is retained for as long as your account is active, even after media files expire. This allows you to view project history and re-render if desired.

API logs (usage data) may be retained for up to 90 days for debugging and billing verification purposes, after which they are purged.

SuperClips uses browser localStorage to store your session token, UI preferences (such as your last active tab and style view mode), and draft wizard state. This data never leaves your device and is not transmitted to third parties.

We do not use third-party advertising cookies or cross-site tracking technologies.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that inaccurate personal data be corrected
• Deletion: Request that your personal data be deleted (subject to legal retention requirements)
• Portability: Request your data in a structured, machine-readable format
• Objection: Object to certain types of data processing
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, contact us at the address listed in Section 11. We will respond within 30 days.

If you are located in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR). Our legal basis for processing your personal data is:

• Contract performance: Processing your email and usage data to provide the Service you subscribed to
• Legitimate interests: Security monitoring, fraud prevention, and service improvement
• Legal obligation: Retaining billing records as required by financial regulations

You have the right to lodge a complaint with your local data protection authority.

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information.

We do not sell personal information. To exercise your CCPA rights, contact us at the address in Section 11.

For privacy inquiries, data access requests, or data deletion requests, please contact our data protection contact at:

[email protected]

We aim to respond to all requests within 30 calendar days.

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a notice on the Service at least 14 days before they take effect. Your continued use of the Service after the effective date of any changes constitutes acceptance of the updated policy.